Frequently asked questions
- 01
You will receive an email about adding your membership card in Apple Wallet. To add your membership card to Apple Wallet: Open the email, click the ‘Add to Apple Wallet’ button, Click ‘Add’ on the top right-hand corner where it shows your membership card, your membership card has now been added to your Apple Wallet
- 02
Once you’ve added your digital card in Apple Wallet, using your iPhone or Apple Watch you should follow these steps as you arrive at the door: Double Tap the side button or hold your phone up to the reader to open the membership in wallet, Tap your iPhone/Apple Watch on the reader. You’re in – Enjoy the Club!
- 03
Changing from a physical membership card to a digital membership card accessed via Apple Wallet will mean that you can get through the entry gates at reception by tapping you iPhone or Apple Watch rather than your physical card.
- 04
No. Apple Wallet uses NFC, so you do not need Wi-Fi, Bluetooth, or cellular service to unlock the door.
- 05
Yes. Apple Wallet uses secure encryption and device-level authentication. Only your enrolled device can access the door with your pass.
- 06
No. Apple Wallet passes are tied to your Apple ID and cannot be forwarded or shared for security reasons.